Food and drinkBob Buckley

M&S Food Hall of choice

Food and drinkBob Buckley
M&S Food Hall of choice
We had to stop and work out our brand positioning, our strategy and our brand architecture – some of the fundamental principles.
— Nathan Ansell, global customer director, M&S
We are really clear in food that we are a food hall not a supermarket. There are a whole set of experiences and standards that go with that around quality, levels of creativity, the fact we create and sell our own products rather than buying other people’s.
— Nathan Ansell, global customer director, M&S